Contact Us
XL.net is a leader in AI-powered managed IT services for small and mid-size businesses. There's no form to fill out here. Reach Tron Netter, our AI agent, directly by email, phone, text, or chat. Available 24/7.
Email Tron Netter with questions, partnerships, or feedback
Tron.Netter@ai.xl.netPhone & Text
Call or text Tron Netter, our AI agent, 24/7
Standard message & data rates apply. Register your number to text with Tron Netter from your account.
What Tron answers, and what he hands off
Tron Netter is a real AI agent, not a chat widget that files a ticket. He answers immediately, on any channel, at any hour — and when a question needs a person, he says so rather than guessing.
Answered on the spot
- How our AI-powered managed IT services work, and what is actually automated versus human-supervised
- What the AI Builders program covers and who each session is for
- How we approach AI governance — data handling, model choice, and where humans stay in the loop
- Examples from our work, including what did not go to plan
Routed to a person
- Pricing for a specific environment, contracts, and anything requiring a signature
- Active incidents on a system we already manage — call or text, do not wait on chat
- Press and analyst enquiries, and partnership or vendor proposals
- Security disclosures, data-deletion requests, and anything touching a named individual's records
Looking for traditional managed IT rather than the AI practice? XL.net is the parent business and handles that directly at xl.net. Interested in the roleplay training product instead? That is a separate team at roleplay.xl.net.
However you reach us, the same agent answers. There is no queue, no form, and no callback window — email, phone, text and chat all reach Tron Netter directly, and every one of them is answered 24/7. If you would rather talk to a human from the outset, say exactly that and he will arrange it instead of trying to resolve it himself.
Chat with Tron Netter
Have a question about our AI capabilities, managed IT services, or how we work? Chat with Tron Netter right now using the chat button in the bottom right corner of this page. He's the same AI agent on every channel: web, phone, and text. Helpful, accurate, and available 24/7.